TO FINALIZE: Answers marked [DECIDE] need your real policy. Everything else is ready to use and reflects your brand.
Are you open / can I order now?
We're in launch mode — building the pack and finalizing our gear lineup. Join the pack on our homepage to get first access and members-only drops when we go live.
What makes Wolfpack different?
We don't sell everything — we sell the right thing. Every product we carry is hand-picked and rider-vetted for adventure-moto camping, with a focus on gear that performs in the desert Southwest. Curation is the whole point.
Where are you based?
Peoria, Arizona — the high desert. Our gear is chosen with real Southwest conditions in mind: heat, dust, and cold ground at night.
Do you ship the whole order together?
Not always. Because we curate from multiple top brands, parts of your order may ship separately from different warehouses — at no extra cost to you. You'll get tracking for each shipment.
What are the Kits?
Pre-built gear bundles — shelter, sleep, kitchen, tools, and water — curated to work together so nothing's missing at camp. Choose a tier (Trailhead, Backcountry, Expedition) or our signature desert-dialed Sonoran Kit.
Can I customize a Kit?
Yes — kits ship as curated bundles, but you can mix, swap, or size items to your bike and ride. Already have your luggage? Choose a no-bag option. Just ask.
Do you price match?
[DECIDE: state your policy. Note many brands enforce MAP pricing, so prices are often standardized across retailers.]
How do I track my order?
You'll receive a tracking link by email when your order ships. Questions? Contact us anytime.
What's your return policy?
Unused items in original condition can be returned within 30 days. See our Returns page for full details.
Do you offer gift cards?
[DECIDE: yes/no and link if yes — a common request, easy to add in Shopify later.]
Didn’t find your answer? Contact us and we’ll help.