How we ship
Wolfpack Trail Co. is based in Peoria, Arizona. Orders are processed and shipped on business days (Monday–Friday, excluding holidays). Because much of our curated gear ships directly from our brand partners' warehouses, some items in a single order may arrive in separate shipments, at no extra cost to you.
Processing time
Most orders are processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking.
Shipping options & rates
Standard shipping
Estimated 3–7 business days after processing. Flat rate of $10, or free on orders over $75.
Where we ship
We currently ship within the continental United States. We don't yet ship to Alaska, Hawaii, U.S. territories, or internationally, but we're working on it.
Tracking your order
You'll get a tracking link by email as soon as your order ships. If you haven't received tracking within 3 business days, reach out and we'll chase it down.
Order changes & cancellations
We move fast on fulfillment, so the window to change or cancel an order is short. Email support@wolfpacktrailco.com as soon as possible with your order number, if the order hasn't entered fulfillment, we'll cancel or adjust it. Once it ships, the standard return process applies. Orders placed after 2:00 PM MST, on weekends, or on holidays begin processing the next business day.
Lost or delayed packages
If tracking shows delivered but nothing's arrived, check with household members and neighbors first, carriers sometimes mark packages a day early. Still missing after 48 hours? Email us and we'll open a carrier investigation and get replacement gear moving. If tracking hasn't updated for more than 5 business days, reach out and we'll chase it down.
Damaged in transit
Don't refuse delivery: accept the package, photograph the damage (item and packaging), and email us within 7 days. We'll handle the carrier claim and replace your gear. See our Returns policy for details.
Questions about a shipment? Contact us. We're riders too, and we'll treat your order like it's our own gear on the way to a trip.